Privacy Policy

1. Introduction

GenGrowth ("we", "us", or "our") operates the GenGrowth platform, an AI-powered organic growth engine for digital products. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, company name, and password when you register.
• Payment Information: Billing address and payment method details processed via our payment processor (Stripe). We do not store full card numbers.
• Product Data: Website URLs, analytics credentials, and content you submit for growth analysis.
• Communications: Messages you send us via support channels or feedback forms.

2.2 Information Collected Automatically

• Usage Data: Pages visited, features used, session duration, and interaction patterns.
• Device Data: Browser type, operating system, IP address, and device identifiers.
• Cookies: See our Cookie Notice for details.

2.3 Information from Third Parties

When you connect third-party services (Google Search Console, Google Analytics, social platforms), we receive data according to the permissions you grant.

3. How We Use Your Information

• Provide, maintain, and improve our services
• Run AI-powered growth analysis and generate strategies
• Process transactions and send related information
• Send administrative notifications (service updates, security alerts)
• Respond to your requests and provide customer support
• Analyze usage patterns to enhance user experience
• Detect, prevent, and address technical issues or fraud

4. Data Sharing and Disclosure

We do not sell your personal information. We may share data with:

• Service Providers: Hosting (Vercel), database (Supabase), payment (Stripe), email (Resend) — bound by data processing agreements.
• AI Processing: Anonymized and aggregated data may be used to improve our AI models. No personally identifiable information is used for model training.
• Legal Requirements: When required by law, regulation, or legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

5. Data Security

We implement industry-standard security measures including encryption in transit (TLS 1.3) and at rest (AES-256), Row Level Security (RLS) in our database, and regular security audits. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide services. After account deletion, we remove personal data within 30 days, except where retention is required by law or for legitimate business purposes (up to 90 days for backups).

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal data
• Object to or restrict processing
• Data portability (receive your data in a structured format)
• Withdraw consent at any time
• Lodge a complaint with a supervisory authority

To exercise these rights, contact us at privacy@gengrowth.com.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) where applicable.

9. Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children. If we learn we have collected such data, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Effective Date" above. Continued use of our services after changes constitutes acceptance.

11. Contact Us

If you have questions about this Privacy Policy, contact us at:

• Email: privacy@gengrowth.com
• Address: GenGrowth Inc., San Francisco, CA, United States